Contact Us - Cash Nova 777
Available Monday through Sunday, 8:00 AM-11:00 PM Central Time
Customer Support
Our support team can help with account access and profile problems, login and password issues, Android or iOS installation, application errors, game-related technical problems, purchase-related questions and general Cash Nova information.
Get SupportEmail Support
For general assistance, contact us at the address below. Please use your registered account email when possible for account-related questions and issues.
support@cashnovacasino.com
Response Times
We respond to most requests within 24 hours of receiving them. On average it takes us 6 hours and 35 minutes from receiving a ticket to first making contact, and 83% of standard tickets are solved within that first exchange. More complicated technical or account-related cases may require further investigation.
Our support team includes 8 specialists, some of whom provide technical support for more complex application issues, handling around 2,100-2,500 support requests every month.
Before Contacting Us
Please have your Cash Nova username or registered email address ready. Screenshots of any errors, plus details of your device, operating system and app version, help us resolve issues in a single message. We will never ask for your password or verification codes.
Other Contact Options
The Cash Nova Help Center contains over 110 articles covering accounts, applications, games and technical issues. You can also submit a support ticket for individual assistance, and our Community channels carry platform announcements and event information.